Returns & Refunds Policy
We always strive to ensure your complete satisfaction with every order.
Return Window: 1 Day
We accept returns and exchanges for both defective and non-defective products within 1 day (24 hours) of delivery. Items must be in new condition. For a damaged item, please send supporting photos and we will resolve it immediately.
Return Methods & Fees
- Accepted product condition: new only, in its original packaging.
- Return methods: in store, at a drop-off location, or by mail.
- The return label is included in the package and is free.
- No restocking fees are charged.
- Exchanges are accepted under the same terms and window.
Refunds
Refunds are processed within 7 days via the original payment method. For cash payments, refunds are made via bank transfer or store credit.
In case of an error on our part (wrong order, damaged product), a full refund is processed immediately at no charge.
Contact Us About Returns
Reach us via WhatsApp or phone during working hours: Sat–Thu 9am–10pm, Fri 1pm–10pm.